+ How can I book a travel program with iEgypt?
You can book directly through our website or contact us via WhatsApp for assistance.
+ What payment methods do you accept?
We accept bank transfers, cash, and online payment methods. Details will be shared during the booking process.
+ Can I pay in installments?
Yes, installment options may be available depending on the program. Contact our team for details.
+ Do you offer last-minute bookings?
We do our best to accommodate last-minute requests based on program availability and logistics.
+ What is your cancellation policy?
Cancellations made 4 weeks or more before the travel date are eligible for a 50% refund. Within 4 weeks, the booking is non-refundable. Full details are on our Cancellation Policy page.
+ Can I change my booking after confirmation?
Yes, but changes depend on the timing and program type. Modifications may involve additional charges.
+ Will I be refunded if I cancel a trip due to illness?
Refunds for medical reasons are handled on a case-by-case basis. Proof may be required, and our policy terms still apply.
+ What happens if the trip is postponed due to flight delays?
In case of flight delays, we offer rebooking or postponement options, possibly with an extra fee.
+ How can I cancel or modify my reservation with iEgypt Tours and Travels?
All cancellations or modification requests must be submitted in writing during office hours, which are from 10:00 AM to 5:00 PM, Monday–Thursday and Saturday (excluding Fridays and official holidays).
+ How are cancellation or modification fees calculated?
Fees depend on how close the request is to the travel date. Charges increase as the date approaches and may reach up to 100% of the booking cost.
+ Is there any refund if I cancel within 4 weeks of the travel date?
No. Cancellations made within 4 weeks of the travel date are non-refundable, and the full booking amount is charged.
+ What if my flight is delayed?
If your flight is delayed, rebooking or postponement is allowed for an additional fee. Exact fees and terms will be provided at the time of your request.
+ Does iEgypt Tours charge extra for program adjustments?
Yes, any adjustments to the original tour inclusions or exclusions may result in additional costs, depending on what changes you require.
+ Are your programs group-based or private?
We offer both group and private programs. Each program will clearly state which type it is.
+ Are flights included in the programs?
Some programs include domestic flights, while others don’t. Please check the program description or ask our team.
+ Can I customize my travel program?
Yes! Many of our programs are customizable to your preferences. Contact us to discuss your ideal experience.
+ Are meals and accommodations included?
Yes, most programs include both. Specific details are listed under each program’s inclusions.
