+ How can I book a travel program with iEgypt?
You can book directly through our website or contact us via WhatsApp for assistance.
+ What payment methods do you accept?
We accept bank transfers, cash, and online payment methods. Details will be shared during the booking process.
+ Can I pay in installments?
Yes, installment options may be available depending on the program. Contact our team for details.
+ Do you offer last-minute bookings?
We do our best to accommodate last-minute requests based on program availability and logistics.
+ What is your cancellation policy?
Cancellations made 4 weeks or more before the travel date are eligible for a 50% refund. Within 4 weeks, the booking is non-refundable. Full details are on our Cancellation Policy page.
+ Can I change my booking after confirmation?
Yes, but changes depend on the timing and program type. Modifications may involve additional charges.
+ Will I be refunded if I cancel a trip due to illness?
Refunds for medical reasons are handled on a case-by-case basis. Proof may be required, and our policy terms still apply.
+ What happens if the trip is postponed due to flight delays?
In case of flight delays, we offer rebooking or postponement options, possibly with an extra fee.
+ Are your programs group-based or private?
We offer both group and private programs. Each program will clearly state which type it is.
+ Are flights included in the programs?
Some programs include domestic flights, while others don’t. Please check the program description or ask our team.
+ Can I customize my travel program?
Yes! Many of our programs are customizable to your preferences. Contact us to discuss your ideal experience.
+ Are meals and accommodations included?
Yes, most programs include both. Specific details are listed under each program’s inclusions.
