Notification Requirements: To cancel or change a reservation, agents must submit a written confirmation during office hours, which are from 10:00 AM to 5:00 PM, Monday through Thursday and Saturday (excluding Fridays and official holidays). Fees Structure: Cancellation or modification fees are determined based on the timing of the request. These fees escalate as the travel date nears, reaching up to 100% of the booking cost as the date approaches. Program Adjustments: Tour inclusions and exclusions are predetermined. Should you wish to modify your itinerary while on tour, please contact your agent promptly to discuss available options, subject to additional charges. Cancellation Timeline - Early Notice: Cancellations made at least 4 weeks prior to the scheduled travel date, before noon on a working day (not on a holiday), will result in a 50% refund of the total amount paid. Cancellation Timeline - Late Notice: If cancellation occurs within 4 weeks of the travel date, the full booking amount is non-refundable. Flight Delays: In the event of a flight delay, rebooking for another date or postponement is permitted for an additional fee. Specific terms and fees will be communicated at the time of the request. Failure to Notify: Clients failing to notify of a cancellation will be charged 100% of the total deposit, with no refunds. Non-Refundable Reservations: Refunds are not available for cancellations or changes to non-refundable bookings such as flights and some hotels. Each situation will be evaluated individually. Privacy Policy – iEgypt Tours & Travels At iEgypt Tours & Travels (“iEgypt,” “we,” “us,” “our”), we respect your privacy and are committed to protecting your personal data. When you interact with us through our website, Facebook and Instagram Lead Ads, social media platforms, WhatsApp, email, or booking forms, we may collect personal information such as your name, email address, phone number, travel preferences, destination interests, and any other details you voluntarily provide. We do not knowingly collect data from minors under the age of 18, and we do not collect sensitive or prohibited information under Meta Advertising Standards. Your data is collected only with your consent and is used solely to respond to inquiries, provide quotations and itineraries, process bookings, deliver customer support, send trip-related updates, improve our services, and contact you regarding offers you requested. We process your information based on your consent, contractual necessity, legitimate business interests, and legal obligations, and you may withdraw your consent at any time. We do not sell, rent, trade, or misuse your personal data under any circumstances. Your information may be shared only with trusted service partners such as hotels, transportation providers, tour operators, visa service partners, and payment processors strictly for fulfilling your requested services, and all partners are required to comply with applicable data protection laws and Meta Lead Generation Terms. When you submit information through Facebook or Instagram Lead Ads, your data is used only for the purpose stated in the advertisement, in compliance with Meta policies, without combining it with unrelated third-party data or using it beyond the agreed service without additional consent. We apply appropriate technical and organizational security measures, including restricted access, secure storage, encrypted communication, and password-protected systems, to protect your data from unauthorized access, loss, misuse, or disclosure. Personal data is retained only for as long as necessary to provide services, meet legal requirements, resolve disputes, and maintain business records, after which it is securely deleted or anonymized. You have the right to access, correct, delete, object to, restrict, or withdraw consent for the use of your data and may request information about how it is processed at any time. You may opt out of promotional communications through email, WhatsApp, or direct contact, while essential service-related communications may still be sent. We are not responsible for the privacy practices of third-party websites linked through our platforms. If data is transferred outside Egypt, appropriate legal safeguards will be applied. We reserve the right to update this Privacy Policy at any time, with changes becoming effective upon publication, and continued use of our services indicates acceptance of such updates. For any privacy-related inquiries, requests, or concerns, you may contact iEgypt Tours & Travels via our official email, phone number, WhatsApp, website, or Cairo office, and we commit to responding promptly in compliance with Meta Lead Generation Terms, Meta Advertising Standards, and applicable data protection laws.